Teledyne Controls Introduces E-Services
New Online Services Ease Information Access for Customers, Partners, and Suppliers
LOS ANGELES, CA - August 17, 2004 - Teledyne Controls, a business unit of Teledyne Technologies Incorporated (NYSE: TDY), announced today the release of its new E-Services online information service. E Services is designed to provide Teledyne's customers, partners, and suppliers with secure web-based portal to conveniently access vital information.
"With customers and business partners around the world, Teledyne's ability to provide online services from anywhere, at any time, is instrumental in delivering world-class support," said Jeff Miller, director of customer support services for Teledyne Controls. "E-Services offers access to a variety of information available 24/7 via our web portal."
Using E-Services, customers can gain access to Teledyne's Service Request Tracker, an online tool that allows them to track the status of their service requests in real-time; they can also download software programs, and access service bulletins, technical manuals, product prices, and quality assurance manuals. Business partners and installers can review product presentations, installation guides, and obtain net pricing information. Suppliers can look up part numbers, download terms and conditions, and review Teledyne's supplier policy. An additional E-Service, the Order Tracker, scheduled to be released this Fall, will allow customers to trace orders. More information about Teledyne Controls' E Services can be found at http://www.teledynecontrols.com/eservices
About Teledyne Controls
Headquartered in Los Angeles, Teledyne Controls, a business unit of Teledyne Technologies Incorporated, is a leading manufacturer and innovator of a wide range of air transport, business & commuter aircraft, helicopter, and airport systems. Teledyne Controls supports its many airline, airframe, helicopter, and airport customers with extensive product-support bases and worldwide facilities. More information about Teledyne Controls can be found at www.teledyne-controls.com.
About Teledyne Technologies Incorporated
Teledyne Technologies is a leading provider of sophisticated electronic components, instruments and communication products, systems engineering solutions and aerospace engines and components. Teledyne Technologies has operations in the United States, the United Kingdom and Mexico. For more information, visit Teledyne Technologies' website at www.teledyne.com.
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For more information contact:
Jeff Miller
Director of Customer Support Services
Phone: +1 (310) 571-2683
Email: jeff _miller@teledyne.com
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